Terms of service

TERMS OF SERVICE

Last updated: October 19, 2026

PLEASE READ THESE TERMS CAREFULLY. SECTION 19 INCLUDES A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER. IT AFFECTS HOW DISPUTES ARE RESOLVED. YOU MAY OPT OUT OF ARBITRATION AS EXPLAINED IN SECTION 19.

OVERVIEW
This website is operated by Virezaa. Throughout the site, the terms "we", "us" and "our" refer to Virezaa. Virezaa offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including our Refund Policy, Shipping Policy and Privacy Policy. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, or by placing an order, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least 18 years old, or the age of majority in your state of residence, whichever is greater. Our products are intended for adults and are not intended for use on children.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any content on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. Price changes do not affect orders that have already been confirmed.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or refund only according to our Refund Policy: https://virezaa.com/policies/refund-policy
We have made every effort to display as accurately as possible the colors, images and packaging of our products. Product packaging, labels and appearance may change from time to time, and your screen may not show colors exactly. Formulas may be updated by the manufacturer. Always read the label on the product you receive before use, as the label on your product controls over any description on our website.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made, and we will refund any amount charged for a cancelled order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, including a correct shipping address. We are not responsible for orders delivered to an incorrect address that you provided.
For more details, please review our Refund Policy: https://virezaa.com/policies/refund-policy

SECTION 7 - SHIPPING, TITLE AND RISK OF LOSS
We currently ship within the United States only. Delivery times shown on our website are estimates and are not guaranteed. Delays caused by carriers, weather, customs or other events outside our control are not our responsibility, but we will help you track and resolve any delivery issue.
To the extent permitted by law, title and risk of loss for products pass to you when we deliver them to the carrier. Please see our Shipping Policy for details on lost, delayed or damaged packages.

SECTION 8 - PROMOTIONS, BUNDLES AND FREE GIFTS
Free gifts, bonuses and bundle offers (for example, a free exfoliating mitt or the 12-Week Progress Tracker) are available while supplies last and only with qualifying purchases. Free gifts have no cash value, cannot be exchanged for cash, and are not refunded separately. We may replace a free gift with an item of equal or greater value. Discount codes cannot be combined unless stated, have no cash value, and may be changed or ended at any time. Bundle discounts are applied across all items in the order.

SECTION 9 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.

SECTION 10 - THIRD-PARTY LINKS
Certain content, products and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 11 - USER COMMENTS, REVIEWS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example reviews, photos, contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to edit for length and formatting, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We will never change the meaning of a review. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.

SECTION 12 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed at: https://virezaa.com/policies/privacy-policy

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). If we cancel an order because of a pricing error, we will refund you in full.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.

SECTION 14 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or local laws, rules or regulations; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet; or (l) to resell our products without our written permission. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 15 - COSMETIC PRODUCTS, SAFE USE AND HEALTH DISCLAIMER
15.1 Cosmetic Use Only. Virezaa products are cosmetics intended to cleanse, moisturize and improve the appearance of the skin. They are not drugs or medical devices. Our products and the information on our website, in our emails, guides and the 12-Week Progress Tracker are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements on our site have not been evaluated by the Food and Drug Administration. Nothing on our site is medical advice.

15.2 Read the Label and Patch Test. Before using any product, read the full label, ingredients, directions and warnings. Perform a patch test on a small area of skin and wait 24 hours before regular use. If you are allergic or sensitive to any listed ingredient, do not use the product.

15.3 Directions and Warnings. Our products are for external use on the body only. Avoid contact with eyes, mouth and mucous membranes. Do not use on broken, irritated, sunburned, or freshly shaved or waxed skin. Use sunscreen on sun-exposed areas while using our products. If redness, burning, itching, swelling or any other irritation occurs, stop use right away. If the reaction does not go away, consult a doctor.

15.4 Consult a Professional. Consult a doctor or other qualified health care provider before use if you are pregnant or nursing, have a skin condition, are under medical care, or are using prescription skin treatments. Have a doctor check any spot or mark on your skin that changes in size, shape or color, bleeds, or does not heal.

15.5 Results Vary. Skin care results differ from person to person and depend on factors outside our control, including skin type, genetics, age, sun exposure, shaving or friction habits, consistency of use and whether directions are followed. Any timelines, photos or customer stories on our site describe individual experiences and are not a promise or guarantee of any specific result. Our 30-day money-back guarantee, as described in our Refund Policy, is your remedy if you are not satisfied.

15.6 Your Responsibility. You are responsible for using our products as directed on the label and on our website. To the extent permitted by law, we are not responsible for any reaction, injury or loss caused by misuse, use contrary to the directions or warnings, use after a reaction has started, use on children, or use with other products or treatments.

SECTION 16 - DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, AND EXCEPT FOR THE EXPRESS GUARANTEE IN OUR REFUND POLICY, THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIREZAA, ITS OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST DATA OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE OR ANY PRODUCT, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE OR ANY PRODUCT SHALL NOT EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Virezaa and its owners, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of (a) your breach of these Terms of Service or the documents they incorporate by reference; (b) your misuse of any product or use contrary to its directions or warnings; (c) your resale or distribution of any product; or (d) your violation of any law or the rights of a third party.

SECTION 19 - DISPUTE RESOLUTION, BINDING ARBITRATION AND CLASS ACTION WAIVER
19.1 Contact Us First. Most concerns can be solved quickly. Before filing any claim, you agree to email us at virezaahelp@gmail.com with your name, order number, a description of the problem and the relief you want. We will try in good faith to resolve it within 30 days. Neither party may begin arbitration or court proceedings until this 30-day period has ended.

19.2 Agreement to Arbitrate. If we cannot resolve a dispute informally, you and Virezaa agree that any dispute, claim or controversy arising out of or relating to these Terms, the Service, any product, or any purchase (each a "Claim") will be resolved by final and binding individual arbitration, and not in court, except as stated in Section 19.4. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration may be conducted by video, phone or in writing, or in person in the county where you live. For Claims under $10,000, we will pay the AAA filing, administration and arbitrator fees, unless the arbitrator finds your Claim was frivolous. The arbitrator may award the same individual relief a court could award, but only to you individually. This agreement to arbitrate is governed by the Federal Arbitration Act.

19.3 Class Action and Jury Trial Waiver. YOU AND VIREZAA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. YOU AND VIREZAA EACH WAIVE THE RIGHT TO A TRIAL BY JURY. If this class action waiver is found unenforceable as to a particular Claim, that Claim (and only that Claim) will be severed and decided in court, and the rest of this Section 19 will still apply.

19.4 Exceptions. Either party may bring an individual Claim in small claims court if it qualifies. Either party may also seek an injunction in court to stop infringement of intellectual property rights.

19.5 Mass Filings. If 25 or more similar arbitration demands are filed against us by or with the help of the same law firm or group, the demands will be administered in batches of up to 25 under the AAA's mass arbitration procedures, and the filing deadlines for those demands will be paused while earlier batches are resolved.

19.6 Time Limit. To the extent permitted by law, any Claim must be filed within one (1) year after it arose, or it is permanently barred.

19.7 Your Right to Opt Out. You may opt out of this agreement to arbitrate within 30 days after your first purchase by emailing virezaahelp@gmail.com with the subject "Arbitration Opt-Out" and your name, email and order number. Opting out does not affect any other part of these Terms.

SECTION 20 - CHARGEBACKS
If you have a problem with an order, please contact us first. Our 30-day money-back guarantee is usually the fastest way to get your money back. If you file a chargeback for an order that we have delivered or already refunded, we may dispute it and provide evidence of delivery, our policies and our communications with you, and we may refuse future orders.

SECTION 21 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 22 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). Sections 15 through 19 survive any termination.

SECTION 23 - FORCE MAJEURE
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, carrier or supplier delays, government actions, power or internet outages.

SECTION 24 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 25 - GOVERNING LAW
Except for Section 19, which is governed by the Federal Arbitration Act, these Terms of Service shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law rules. This does not take away any mandatory consumer protection that applies to you under the laws of the state where you live.

SECTION 26 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. Changes apply only to orders placed and use of the site after the changes are posted. Changes to Section 19 will not apply to any dispute that you notified us about before the change. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

SECTION 27 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at virezaahelp@gmail.com, or reach out using the live chat on our website.